Generally speaking, wireless computer connections are reliable. However, nothing is perfect, and sometimes you may lose your connection or experience a weak signal. There are many factors that impact the reliability of your wireless connection.

For example, if your wireless adapter is too close to a 2.4 GHz wireless telephone, you may notice a decrease in your computer’s wireless single strength. Why? Because the phone and the computer reside on the same frequency and can interfere with each other’s performance.

Handy Repair Checklist for Wireless Interruptions

1. First check to see if your cable or DSL is actually working. Usually located in your basement, most modems have four lights. You have a live Internet connection if the “data” or “status” light is on. If it’s off, or flashing, your cable is out.

2. If your cable/DSL is working, then reboot your computer. Sometimes, if your cable/DSL goes out for even 10 seconds, your computer and the wireless router may no longer be able to talk to each other. By rebooting your computer, a new IP address is assigned, allowing them to once again communicate.

3. If your desktop is wireless and you’ve moved the wireless adapter [the box that sits next to the computer with antennas], then you may need to move the adapter until you find a stronger signal.

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