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Is_It_Time_To_Look_Under_The_Hood
| Is It Time To Look Under The Hood?
Most of us routinely look under the hood of our vehicle to make
certain fluid levels are where they should be and other engine
parts are in good working order. We do this to help prevent
problems from occurring which can cost us time and money.
The same should hold true for a medical practice or business.
Periodically, we must take the time to look at our human
resource (HR) operations to ensure everything is in proper
working order. Human resource programs, policies and procedures
that are not functioning properly can cause business problems
immediately or down the road.
Let’s just take one facet of human resources that normally takes
place first in the career life cycle of a staff member. In most
cases, that would be recruiting and staffing. One might ask
themselves, what are the problems a business could face if
recruiting and staffing processes, procedures, and tools are not
in good working order?
Here is a partial list of problems that can occur if recruiting
and staffing operations are not in good working order. -High
staff turnover -Performance problems -High levels of staff
dissatisfaction -Dissatisfied customers -Compliance issues
-Unfair labor practice lawsuit -Staff positions left
open/unfilled -Loss of business property or protected health and
organizational information
The issues above can be costly to your medical practice or
business in terms of time and money! A human resource audit of
the recruiting and staffing process can reveal the potential
cause(s) for such problems. Trained HR professionals can lift
the hood and review current procedures, processes, and tools
being utilized or not. He or she can pose a series of pointed
questions, which will also uncover a great deal of valuable
information. Once the cause(s) of the problem is clearly
understood, recommendations to improve or eliminate the problem
can be made.
About the author:
John Pettrone, Vice President of Practis HR, has over 20 years
of experience in the field. He is an accomplished HR
professional with a proven ability to develop and implement
human resource strategies that support business and financial
objectives. John earned his BS degree in Personnel
Administration and MS degree in Human Resources from Rochester
Institute of Technology.
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