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Six_Sigma
| Six Sigma
Six Sigma Created by Ronald Munro
Six Sigma is a proven approach focusing on reduction of defects
and increasing product or service efficiency. Most companies use
some form of quality control to accomplish this task.
Quality control does several things for a business. It creates a
better product or service for the company to market. By having
better quality companies are able to better manage their
resources and compete in the market place. Quality control also
helps to better manage items like waste or employee hours.
Here are 6 Ways to approach increasing quality in an
organization: 1. Facilitate a more rapid progression towards
quality through the use of repetition to build the behavioral
and management skills your managers and allow them to more
readily develop those skills.
2. Reduce management and supervisor frustration by developing a
positive, results-oriented attitude within each manager, thereby
creating a more positive and motivating organizational
environment.
3. Develop overall management and leadership skills such as open
and honest communication, delegation skills, coaching, planning,
problem solving, time management, leadership and motivation.
4. Provide a system of goal setting and action planning with
managers so as to permit the achievement of management’s
objectives in conjunction with the Quality Management System.
5. Crystallize and communicate organizational objectives while
monitoring progress and providing a systematic approach to
effective time management toward reaching these goals and
objectives. This will raise the level of each manager’s success
and reducing frustration.
6. Integrate the goals of the organization with the personal
goals of the managers, thus creating an environment of
motivation and mutual commitment.
As you can see there are many areas quality control can help in
any business. There are many forms of quality control and many
programs all ready setup to provide businesses resources in
order to proceed with implementing some form of quality control
such as Six Sigma, ISO 9000, ISO 9001 and ISO 2000 and these are
just a few. Some companies create their own form of quality
control. But each and everyone relies on statistics to carry out
these programs. Six Sigma is an overall enterprise improvement
methodology that uses data to monitor, control, and improve
operational performance by eliminating and preventing ‘defects’
in products and associated processes. Six Sigma emphasizes
producing better, faster, and lower cost product and services
than the competition and stresses breakthrough improvement, for
improved bottom line results. Six Sigma is also a process used
to translate customer needs into a set of optimal tasks that are
brought into harmony with one another.
By examining the optimal process, Six Sigma can have a powerful
effect on the quality of products, the performance of customer
services and the professional development of employees. The most
important quality-improvement techniques stress employee
motivation, change in corporate culture and employee education.
Organizations known for product and service quality strongly
believe that employees are the key to that quality.
In doing the quality control many aspects of statistics that we
learned such as mean, average, expectation, variance and
standard deviation would be used in order to carry out this
process. Also many places use graphs in order to better visually
represent the data. No quality control program could exist
without statistics.
About the author:
BBA Northwood University Disabled American Veteran
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