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How_designing_a_helpful_website_can_kill_product_sales
| How designing a helpful website can kill product sales!
Think you need an "interesting" website, with lots of valuable
content, interactivity, and frequent updates -- to keep visitors
returning? Think again!
Enticing visitors with lots of free content and hoping for an
impulse sale is a quick way to starve! Yet so many "how-to"
publications and gurus tell you to design a full site with
helpful, frequently-updated content for surfers. All completely
wrong.
Selling SINGLE products
If you are selling one or two products, you need a one-page
mini-site for each. You need to focus visitors' attention on
each product - and keep it there!
Example: A writer put lots of wonderful, useful content up on
his website -- which attracted lots of visitors. The problem? No
sales! He's trying to sell newsletter subscriptions, but nobody
is buying.
And why should they? They get tons of content already from him
-- for free on his site! (Guess his mother never told him nobody
will buy a cow if they get the milk for free?)
What should he do? He has only two choices: -- Kill most of the
content at the site. Make the site into a single-page compelling
letter that would cause people to subscribe to his newsletter.
-- Same as above, but the letter should sell signing up for a
free e-letter. Then he could use the free e-letter to sell
subscriptions to the paid newsletter.
Another example: My sister was selling a book "written" by her
cat. She had a wonderful website, full of pictures, funny
content, a page of advice from site visitors to the cat, etc.
The only problem? She was selling just 1 book a month.
When I had her change it to a single page mini-site, which did
nothing but sell the book, her sales went up to 20-30 per month.
Selling MANY products
If you are selling lots of products, you need a catalog site.
Don't try to pretend you're an informational site. What visitors
will want most is easy, clear navigation so they can quickly
find exactly the products that would best suit them. And, they
want a simple, reliable, and secure ordering setup.
If you also have physical sites ("clicks & mortar"), you may do
even better with a site that does nothing but offer discount
coupons!
Example: A "clicks and mortar" department store built a full,
wonderful website -- with lots of info and helpful tips. But
they didn't see any increase in visitors to their stores. Then
they ruthlessly axed most of the content on their site-
shrinking it to a site that mainly offered discount coupons for
particular merchandise. The result? Traffic increased
dramatically -- at the physical store AND at the website. Most
important -- their sales went up.
Thinking about designing your own website?
Just remember that when people are searching for a product,
that's what they want to see. Don't divert them with tips and
hints and other copy that can make them forget what they wanted
in the first place. They probably did a search to find your
site. Give them a chance to buy what they were searching for --
from you!
About the author:
Harold R. Fann is a website designer who specializes in helping
small marketers build effective money-making websites. His
mission is to demystify web applications for non-techies. Harold
is the author of Step-by-Step Websites in 3-6 Hours using
Dreamweaver. http://www.HelpForWebDesign.com
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